Not so long ago, your website was your crowning glory. Your digital marketing team’s pride and joy.
But the romance and thrill has fizzled, the pride and joy has worn away. And suddenly, your eye lingered on your competitors websites with their modernised and informed layout. What about your leads? Looks like those only trickle in, now.
You go back to the drawing board, you spend months revamping your website, updating your content and improving your technology. Following the usual procedure and weeks of review, approvals and testing, it’s complete.
But your romance and thrill have not returned, nothing has changed and your leads are still only trickling in, not pouring in. You’re not the only one, marketers worldwide face this agonising process that often results in no changes or leads.
The good news: it doesn’t have to be this way. Here’s how you can revamp your website into a strong lead generation machine.
Your Website Is a Two-Way Channel
Today’s digital marketing landscape is packed with interaction, user-generated content, dynamic search results and more. It’s no wonder that the competition for leads grows ever more fierce. How is it possible to cut through all the noise?
To answer this question, you’ll need to put yourself in the mind of your website visitor. What would she be thinking? Most likely, she will be searching for something that offers value, and if she doesn’t find it quickly, she’ll move on. Considering your visitor’s viewpoint more carefully is the first step to creating a two-way channel of communication.
It seems simple, but it’s surprising how often marketers can miss the mark. If your website isn’t equipped to offer real value to the visitors, your leads are likely to leave. According to one study, 84% of 25 to 34 year-olds have clicked out of a website because of an irrelevant or intrusive ad. Consumers know when companies aren’t thinking of their needs.
So to generate more leads, you’ll need to create a dynamic website. A dynamic website interacts with and adapts to visitors based on their individual actions and needs. It’s a website that works for your organization 24/7 by engaging qualified leads. It’s a website that’s a two-way street.
Marketing automation opens up that two-way channel of communication. Here are the features that can make it happen.
Certainly, your site is a way for visitors to learn about you, but it should also be a way for you to gain key insights into your visitors to turn them into leads.
Did you know that 98% of web visitors remain anonymous because they don’t fill out forms? It seems impossible to capture that 98% without form fill outs, but it’s actually easy if you use anonymous site visitor identification.
Visitor identification, typically included in a marketing automation platform, uses reverse IP lookup to identify your site visitors. It provides you with contact info, including names, emails, phone numbers and social media links – effectively doubling or tripling the number of leads that can be harvested from your existing web traffic.
You can use this information to personalize your messaging based on your prospect’s organization, titles, social media content, etc. Visitor identification allows you to guide your messaging, design and more to be more effective as your market.
Once you’ve implemented visitor tracking on your website, your site identifies visitors, you can personalize your site for each visitor with dynamic content.
Dynamic content allows you to engage visitors by creating a landing page or a series of landing pages where the content changes based on the visit number, or even each visitor’s past behavior. Dynamic content can also be used in automated email.
For example, a first visit may offer an introductory video, a second visit may offer an educational white paper, and a third visit may offer a discount code. This series of landing pages effectively nurture a lead until they’re ready to convert, and the dynamic content doesn’t stop after the click.
Email automation allows marketers to send relevant, personalized emails based on a lead’s specific interests, website engagement, and personal traits. And the emails can be triggered at exactly the right time.
If you segment your contacts with marketing automation, you can automatically send emails to these groups based on any specific attribute, including age, location, industry, professional role, visit number and more.
In essence, marketing automation working in tandem with automated email offers these essential advantages:
• Discover a lead’s interests, simply based on web page clicks.
• Communicate with those leads 1-to-1 based on their interests.
• Automatically notify a salesperson when a lead is ready to convert.
Have you ever tried to hold water in your hand? You can’t get the water to stay there long, and you’re likely to make a big puddle on the floor. It’s better to pour water into a cup or container.
Trying to capture and nurture leads from your website without email follow up is like trying to pour into your hand. It’s likely that all those leads will eventually slip through your fingers. Email automation acts as the container to catch all those leads. It opens the door for personalized communication between you and your prospects so that you can guide them through their buyer’s journey, all the way through to conversion.
Don’t Get Left Behind
Although appealing, a beautiful website doesn’t necessarily constitute an effective website. Critical elements to consider when reviewing the efficiency of a website are the following: strategy, listening & implementation of the right tech.
Drastically boosting lead generation can be achieved by creating one-to-one, two-way dialogues. To do so, two-way websites utilise marketing automation as their tool of choice. To prove the efficacy of this tool, consider the following: of the companies that are surpassing their competitors, 63% of them are using marketing automation. Not only does marketing automation assist you in driving leads, but it helps conversion of leads to sales, and also to optimize your marketing spend.
Keeping this in mind, it’s imperative to not fall behind: start the use of marketing automation today and surpass your competitors, with ultimate ease.
If you wish to discuss how marketing automation can enhance your existing lead generation strategy, book a consultation with a Identity Agency Consultant today.
Credit to: Olivia Williams – WSI member